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Ordering and Shipping

Ordering Online

Our online store, shop.entertainment.com, is a public website. To get started with placing an order, there is a drop-down menu in the upper left corner displaying "View Savings. Select a Market of City." You ...

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Status Of My Order

Check online for the status of your order: Click here to look up your order details via our order portal. You will need your Order Number and the email address used when ordering. Order Confirmation: ...

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Available Shipping Methods & Pricing

Shipping Options: Orders shipped within United States: Standard Shipping (7 - 10 Business Days) - $4.99 (USD) Express Shipping* (5 - 7 Business Days) - $7.99 (USD) Rush Shipping* (3 - 5 Business Days) - $9.99...

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Accepted Credit and Debit Cards

Entertainment accepts Visa, MasterCard, Discover, and American Express for payment of online transactions. Debit Cards (also known as ATM cards) are accepted if they are associated with one of the above comp...

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Making changes to an order after checking out

We do understand that an error may have occurred and that you were hoping that we could change something listed in that order. Once a credit card payment is authorized and an order is submitted through the sho...

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Return and Refund Policy

For Entertainment Books Ordered From Entertainment.com or Member Services: Entertainment will only accept Entertainment Book returns within 30 days of the order date (with the exception of promotions that sp...

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How do I enter a promo code?

Please follow steps 1-4 to enter a promo code (or voucher code) in the shopping cart when you check out. When you are ready to check out with shopping cart contents that are eligible for a listed promotional...

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Price Adjustment

It is Entertainment's policy that all purchases of the Entertainment Book Membership are considered final. It is our policy not to refund the difference between the price the customer paid and a lower price th...

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Cannot Sign In To Place An Order

Our online store, shop.entertainment.com, does include three icons in the upper right corner of the page. Two of them, ACTIVATE A MEMBERSHIP and SIGN IN, are links to actions on our website used for digital o...

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Viewing Merchants In An Entertainment Book

You can review a sample of participating merchants in a specific area by going to shop.entertainment.com and selecting the edition that you are interested in details for. You will find a list of areas/cities th...

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