Browse Topics:

Need a Canadian Return Label

USA customers DO NOT follow the below procedure - click here

Canada Post


If the pre-paid return label that was supposed to be included in your book order package was misplaced, follow these instructions to create a new return label using Canada Post’s self-service online portal:
  1. If your order contained a book for a United States city or market, click here for instructions.  Otherwise, proceed with the steps 2 - 6.
  2. Click on the East or West portal link below based on which Province the order was delivered
  3. On the Canada Post site, complete the entry of Return Information and follow the prompts on the screen to create your label
  4. You can print a label or email it to yourself and print it later
In addition to the creating your return label:
  1. Print the Return Form (see attached PDF) and follow the directions to prepare your package for return
  2. Place the original packing slip and completed Return Form in the package, seal, and affix the label
  3. Take your parcel to the Canada Post Office or drop it in a street letter box
East - click here
Newfoundland, Prince Edward Island, New Brunswick, Nova Scotia, Quebec and Ontario

West - click here
Manitoba, Saskatchewan, Alberta, British Columbia, Nunavut, Northwest Territories, Yukon Territory


CanadianMRLinsert.pdf CanadianMRLinsert.pdf

Did you find this article helpful?